Shipping

Shipping Policy

At Del Francis Jewelry, each piece is handled with care to ensure it arrives beautifully and safely.

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Processing Time  
Orders are processed within 1–3 business days.  
You will receive a confirmation email with tracking information once your order has shipped.

Please note: Processing times may vary slightly during high-volume periods or for handmade pieces.

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Shipping Methods & Delivery Times  
We offer standard shipping within the United States.

- Standard Shipping: 3–5 business days after processing  

Delivery times are estimates and may vary depending on your location and carrier delays.

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Shipping Rates  
Shipping rates are calculated at checkout based on your order and location.

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Order Tracking  
Once your order ships, you will receive a tracking number via email so you can follow its journey to you.

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Lost or Delayed Packages  
Del Francis Jewelry is not responsible for delays caused by shipping carriers.  
If your package appears lost, please contact the carrier first, then reach out to us at hello@delfrancisjewelry.com and we will assist you.

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Incorrect Shipping Information  
Please ensure your shipping address is correct at checkout.  
We are not responsible for orders shipped to incorrectly entered addresses.

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Damaged Items  
If your order arrives damaged, please contact us immediately at hello@delfrancisjewelry.com with photos so we can resolve the issue promptly.

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Domestic Shipping Only  
At this time, we ship within the United States only.

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Thank you for choosing Del Francis Jewelry.